| Dimensional accuracy | Around ±0.005–0.02 mm for suitable features and process conditions | Confirm achievable tolerance for the specified material, cavity depth, geometry, and measurement method. | Part-specific capability statement, inspection plan, and sample measurement report. | A single tolerance is promised for every feature without reviewing the drawing or geometry. |
| Surface finish | Approximately Ra 0.2–1.6 µm across common finishing requirements; finer finishes may require additional passes | Specify the required Ra value, measurement location, and whether polishing or secondary finishing is included. | Surface-finish measurement records from a comparable material and feature. | Finish is quoted without defining the measurement method or whether post-processing is included. |
| Material and workpiece capacity | Capacity depends on machine travel, tank size, workpiece weight, electrode setup, and material | Match the workpiece envelope and weight to the machine; confirm material grade and any heat-treatment condition. | Machine-work-envelope details and a written review of the supplied drawing and material specification. | The supplier confirms capacity based only on part dimensions, without considering weight or setup access. |
| Lead time | A straightforward prototype may take roughly 2–4 weeks; complex tooling or production work can take longer | Separate engineering review, electrode preparation, machining, inspection, and shipping time in the schedule. | Milestone-based delivery plan, capacity confirmation, and agreed schedule-update frequency. | One delivery date is offered with no allowance for drawing approval, tooling, inspection, or transit. |
| Quality management | A documented inspection process is essential; certification requirements should match the buyer’s industry and contract | Check revision control, calibration practices, nonconformance handling, traceability, and certificate scope where applicable. | Quality-system certificate if required, sample inspection report, and corrective-action procedure. | A certificate is presented without a verifiable scope, or inspection records cannot be linked to the supplied part. |
| First-article inspection | Inspection coverage should be agreed before production and reflect drawing-critical characteristics | Define measurement points, acceptance criteria, sampling plan, and approval responsibility. | First-article report with actual readings, instrument details, and drawing revision reference. | Only a general “passed inspection” statement is offered for a dimensionally critical component. |
| Export documentation | Documentation commonly includes a commercial invoice and packing list; origin and transport documents depend on the shipment | Agree who prepares each document and confirm the importer’s requirements before dispatch. | Sample redacted export-document set and confirmation of document responsibilities. | Export paperwork, declared shipment details, or responsibility for document corrections remain unclear. |
| Shipping and trade terms | Delivery responsibilities should be stated using the agreed Incoterms® rule and named place | Confirm freight mode, insurance responsibility, customs-clearance roles, and packaging requirements. | Written quotation showing the Incoterms® rule, named place, estimated transit time, and packing method. | The quotation says only “shipping included” without specifying the destination point or customs responsibilities. |
| Packaging and part protection | Protection should suit part material, geometry, corrosion sensitivity, and transport route | Review rust prevention, cushioning, separation of delicate features, and moisture protection where needed. | Packaging specification or photographs of a comparable export shipment. | Packaging is treated as standard despite fragile edges, precision surfaces, or long-distance transport. |
| Communication and engineering support | A named technical contact and agreed response process help control drawing and schedule changes | Assess drawing-review capability, clarification turnaround, language coverage, and change-control procedures. | Documented quotation assumptions, technical query process, and escalation contact. | Questions about tolerances, electrodes, or design changes receive unsupported or contradictory answers. |